Job Description
Job Reference:48299CHR2_1729157944
Job Type: Permanent
Job Industry: Business Services
Contact Name: Caitlin Harris
Job Location: Dublin
Job Title: Compliance Officer - Sales
Job Salary: €38,000 - €42,000 Per Annum
Posted On:
Compliance Officer – Sales
Based in East Point Business Park
Office based with travel required
Job Purpose:
The Compliance Manager is a newly created role within the business, and will be responsible for assessing risks, identifying patterns and trends, and managing overall compliance operations across sales teams. This includes call listening, conducting internal audits, implementing compliance measures, and ensuring adherence to regulatory standards across sales divisions.
Job Overview:
As a Compliance Manager, you will handle various compliance-related issues, focusing on assessing risks and maintaining regulatory standards for sales teams across the company. You will ensure that sales processes are compliant, conduct quality assessments, and manage the company’s compliance certifications. You will work closely with senior management and directors to monitor compliance controls and drive improvements in compliance management.
Key Responsibilities:
* Analyse the full sales process to ensure adherence to best practices and regulatory expectations.
* Conduct quality and compliance assessments of Business Development Managers and Field/Office-Based Consultants.
* Oversee the quality assessment process across both field and office-based sales teams.
* Lead compliance investigations, identifying themes and trends to mitigate risks.
* Implement and monitor compliance controls, including spot checks on websites, emails, letters, documents, and processes.
* Maintain and develop current OHSAS 18001, ISO 9001, and ISO 27001 certifications.
* Conduct internal audits of processes, especially those related to the sales process, from a compliance perspective.
* Develop and deliver an education and engagement program for senior management, ensuring clear communication and training on compliance matters.
* Collaborate with Directors in Ireland and Group Directors to ensure a cohesive compliance strategy across the business.
Skills & Qualifications:
* A proven background in compliance management.
* Strong communication skills, with the ability to tailor your style based on your audience.
* Up-to-date knowledge of regulatory changes and guidelines.
* Strong risk analysis and problem-solving abilities.
* Highly organised with strong attention to detail.
* Commercial acumen, with the ability to apply compliance knowledge practically within a business context.
* A proactive approach with a strategic mindset, offering suggestions for improvement.
* High level of integrity and accountability for achieving results.
* A positive, can-do attitude with involvement in day-to-day compliance management.
48299CHR2
INDIRE