Job Description

• Job Reference:49021CC_1738597418

• Job Type: Permanent

• Job Industry: Business Services

• Contact Name: Connor Casey

• Job Location: Dublin

• Job Title: Health and Safety Manager

• Job Salary: £45,000 - £55,000 Per Annum

Posted On: 3rd February 2025

Are you a dynamic leader with a passion for health and safety?

Ready to take your career to the next level and make a real impact in a fast-paced, award-winning environment?

We are searching for an experienced Health and Safety Advice Team Leader to drive excellence, inspire a high-performing team, and deliver outstanding service that fosters client retention and business growth.

If you’re looking to lead a team in a role where no two days are the same, this is your opportunity to shine!

Day to Day

* Lead and develop a proactive, client-focused team, ensuring high-quality service and client satisfaction.
* Act as a point of escalation for technical health and safety queries, coaching advisors as needed.
* Keep the team updated on the latest products and services, driving engagement and referrals.
* Deliver training to both new and existing team members in line with the companies learning and development framework.
* Conduct quality assessments, coaching sessions, and live listening reviews to maintain high standards in client interactions.
* Prepare weekly and monthly reports, manage departmental rotas, and oversee workforce planning for the Health and Safety Advisory Team.
* Resolve client service issues efficiently, ensuring timely and satisfactory conclusions.
* Lead training sessions, presenting health and safety topics to clients and non-clients via video conference or in person.
* Liaise with external enforcement agencies on behalf of clients, as required.
* Provide detailed health and safety guidance and technical support to clients.
* Contribute to writing guidance notes, standard phrases, and checklists.
* Support departmental projects, ensuring smooth communication and implementation.
* Conduct formal meetings as per company policies when necessary.

You?

* Strong knowledge of Irish health and safety legislation.
* Proven leadership skills with the ability to motivate and support a high-performing team.
* A proactive and adaptable approach in a fast-paced contact centre environment.
* Excellent interpersonal and communication skills, with the ability to resolve client issues effectively.
* Strong organisational and time-management skills, with the ability to handle multiple priorities.
* Technical expertise in health and safety, combined with exceptional customer service skills.
* A solutions-focused attitude, particularly when working under pressure.

Why?

This is a fantastic opportunity to join a multi-award-winning organisation where you’ll be exposed to a variety of health and safety issues across different sectors in a leadership capacity. The office environment is fast-paced and collaborative, with a management team that works closely together to achieve business goals. If you’re ambitious, focused, and have a passion for leadership in health and safety, this role offers unlimited opportunities for growth and career progression!

If you are ready to take the next step in your career and make a significant impact, apply today to join a thriving and forward-thinking team!

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