Ireland Jobs

Are you passionate about Employment Law and supporting Clients? Do you have good knowledge around WRC (Workplace Relations Commission), exposure to the Labour Court and have good attention to detail and communication skills? Have you represented clients in the courts and looking to further develop her skills with a global consultancy company? My client is looking for a Litigation Consultant to join them on a permanent basis in their office in Dublin City. They are offering salary of €60K, €6K car allowance, 25 days holiday + bank holiday, life insurance, pension plan and much more. Responsibilities include: * Review all claims brought against clients in the Workplace Relations Commission (WRC) and the Labour Court on appeal and support clients with mediation / conciliation matters in the Workplace Relations Commission and the Labour Court * Make early and prompt contact with clients to notify the client of conduct of the case and to advise and take instructions from clients * Visit clients as required to including offsite visits at client premises/offices throughout Ireland * Advise clients on the merits of any claim(s) and the prospects of successfully defending claims * Obtain all relevant and necessary documentation and to draft appropriate responses on behalf of clients for their approval. Prepare booklets for hearing or documents in the appropriate or agreed format in preparation for hearing * Identify witnesses and liaise with witnesses, where required * Correspond with the Workplace Relations Commission and the Labour Court, claimants' representatives, and clients * To regularly review cases and provide updates as required for the purposes of The Client's Protect Discretionary Benefit * Prepare any reports necessary for The Client's Protect Discretionary Benefit in respect of any claims, as may be required * Prepare and complete all administrative tasks associated with your cases within SLA * Providing support to the Litigation team, to other departments within the business, as required by the COO, CEO or relevant managers * To receive, take ownership of, and resolving client complaints, as required * Liaise with the team as regards diary allocations and workforce planning as required * Assist with queries in relation to the invoicing of clients * Engage in and deliver training where required both internally and externally * Demonstrate commercial knowledge of the Company's range of services and products and to be able to discuss these with clients as appropriate * To proactively assist in the retention of existing clients and to promote new business by obtaining referrals for new clients * Responsible for ensuring that the requisite knowledge of employment law and technical skills is of the standard required to be able to carry out the work and to the standards as outlined in this job description * Attend any company of the Group offices throughout United Kingdom and Ireland as required by management * Any other reasonable duties as may be required by management as part of your role You will bring your strong leadership skills, experience of reviewing and processing employment law claims, and…

Day-to-Day Responsibilities: * Data enrichment following a webinar (updating records with insights from webinars + external information i.e. company size, phone numbers etc) * Data cleansing following a webinar (removing duplicates, clients and ensuring the lists up to date and accurate prospect sources) * This person will work alongside the webinar team to enrich the webinar data before NEW leads go to Sales. * Data enrichment ongoing - updating records with external data insights i.e. company size, phone numbers etc. * Reviewing & assessing bad data & NSO assignments against the criteria set and providing campaign manager and head of digital assessments of categorisation for future optimisation. * Enter text-based and numerical information from source data into company databases within limits. * Liaise with the internal Head of Sales and Salesforce to understand Data Entry requirements. * Keep an accurate record of work carried out in Excel and Salesforce. A bit about the skills you need: * You'll have experience using CRM systems and Microsoft office. * You'll have the ability to work successfully in a fast paced and high energy environment. * You'll have the skill to view things analytically. * You'll have the capability to speak to a varied range of people at different levels of the business. * You'll be driven to work alongside a high performing sales team. * You'll be able to show initiative, be a self-starter and eager to learn. P22554NBINDIRE

Health and Safety Consultant IOSH Qualified Job Purpose If you are a Health & Safety professional based in Tipperary looking to move into the Consultancy space this opportunity is for you! As Health and Safety Consultant you will have a high level of technical knowledge and ability to build strong relationships clients and ideally you will be a chartered member of the Institution of Occupational Safety & Health, or equivalents. Applications from Graduate member of IOSH will also be considered. Main DutiesYou will undertake health and safety visit client premises for the purpose of carrying out agreed contractual work and will conduct yourself in a professional matter at all times including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. All health and safety visits to client's premises will be in accordance with departmental protocols and contract requirements, in particular where SLAs are in place. Your excellent client relationship skills will be vital for supporting the client through effective crisis management when required, when you advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services, and when liaising with the HSE, HSA and other Enforcing Authorities on behalf of clients when required to do so.You will provide practical solutions to clients when assisting them with accident or other special investigations as required and advise clients on matters of Health and Safety standards and best practice affecting their business. Your attention to detail and ability to prioritise workload and meet strict deadlines will support you when submitting any relevant reports or other such associated documents in accordance with client demand and department protocol, provide management reports as required and manage time effectively to provide an effective and efficient service to clients. You will work autonomously and as part of a team as you will attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.Any other relevant duties as may be identified by your Line Manager.Your understanding of Health and Safety procedures, strong interpersonal skills and ideally be a member of the Institution of Occupational Safety & Health, or equivalents will contribute your success in the role.If you're ready to make the next step to join this global organisation apply with your cv or reach out to sinead.killalea@theportfoliogroup.co.uk 48672SKR5INDIRE

Health and Safety Consultant Job Purpose If you are a Health & Safety professional based in Tipperary looking to move into the Consultancy space this opportunity is for you! As Health and Safety Consultant you will have a high level of technical knowledge and ability to build strong relationships clients and ideally you will be a chartered member of the Institution of Occupational Safety & Health, or equivalents. Applications from Graduate member of IOSH will also be considered. Main DutiesYou will undertake health and safety visit client premises for the purpose of carrying out agreed contractual work and will conduct yourself in a professional matter at all times including appearance, use of PPE, communication etc.) ensuring that you comply with both company and departmental policies, procedures and protocols. All health and safety visits to client's premises will be in accordance with departmental protocols and contract requirements, in particular where SLAs are in place. Your excellent client relationship skills will be vital for supporting the client through effective crisis management when required, when you advise and instruct clients in the use of Health and Safety Management systems and other relevant technical documents and online services, and when liaising with the HSE, HSA and other Enforcing Authorities on behalf of clients when required to do so.You will provide practical solutions to clients when assisting them with accident or other special investigations as required and advise clients on matters of Health and Safety standards and best practice affecting their business. Your attention to detail and ability to prioritise workload and meet strict deadlines will support you when submitting any relevant reports or other such associated documents in accordance with client demand and department protocol, provide management reports as required and manage time effectively to provide an effective and efficient service to clients. You will work autonomously and as part of a team as you will attend company meetings, courses etc. when required to update and maintain professional skills/knowledge.Any other relevant duties as may be identified by your Line Manager.Your understanding of Health and Safety procedures, strong interpersonal skills and ideally be a member of the Institution of Occupational Safety & Health, or equivalents will contribute your success in the role.If you're ready to make the next step to join this global organisation apply with your cv or reach out to sinead.killalea@theportfoliogroup.co.uk 48672SKR4INDIRE

Part-time Counsellor€35,000-€40,000 FTEVarious shift patterns from part-time to full-time. Are you a qualified counsellor looking for a company that will invest in your development and career progression?Portfolio are proud to be exclusively representing our Client who are a trusted health and wellbeing network who have been making a positive difference in over 15 million lives, in their search to add an Helpline Counsellor to their team. Our client offers the most comprehensive employee assistance programme on the market, giving 24/7 caring and compassionate support services to employers from organisations of all sizes, across the private, public and non-profit sector.This is a great opportunity to join the industry leading EAP and OH provider & Sunday Times 'Best Places to Work' organisation as an EAP Counsellor. Job OverviewProviding immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. The role also includes structured telephone/ video counselling clients - hour can be counted towards BACP accreditation. Day to Day Responsibilities: * Providing an efficient and effective telephone counselling service to all callers * Demonstrating an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Providing "In the moment support" to callers, adopting a Solution Focused approach and achieving a one call resolution Essential Skills and Competencies: * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * Registered member of the BACP or equivalent (or COP booked) * Relevant telephone experience * High level of computer literacy (MS Office, Word, Excel and PowerPoint) * High level of organisational ability; ability to work to tight deadlines and targets * Good communication and customer service skills Desirable Skills and Competencies: * Accredited with the BACP or eligible for the accreditation process * EAP experience * Experience of working within a target driven environment Employee Benefits: * BACP (or equivalent) membership and accreditation paid for * BACP CBD Hub * Up to £70 per month for supervision * Monthly incentives such as weekends away! * 25 days' holiday, plus bank holidays, holidays increase after 2- and 5-years' service * Day off on your birthday * Cash plan for you (and your children, if any) * Contractual sick pay * Private medical insurance after 5 years' service * Pension Plan and Life Insurance * Pension plan contributions increase after 5- and 7-years' service * Holiday season bonus after 3 years' service * Profit share scheme * Season ticket loan scheme after 6 months and successful completion of probationary period * Cycle to work scheme after 6 months and successful completion of probationary period * Access to Employee Assistance Programme * Free breakfast every Monday and social sessions on the last Friday of the month with free food and drink - we call this Fab Friday! * Company incentives, access to discount schemes * Discounted glasses/contact lenses prescription 47589LS2R18INDIRE

Wellbeing Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Wellbeing Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday…

EAP Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed EAP Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday…

Telephone Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Telephone Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday…

Counsellor, DublinAn exciting opportunity has arisen to join a growing business in a newly formed Counsellor role. This business is a leading EAP and OH provider, who is looking for a good communicator, resilient and driven individual to join them onsite five days a week in vibrant office in the City of Dublin. This is a permanent role that offers €35K-€40K + benefits. You will provide immediate emotional support and guidance to callers on the 24/7 helpline - completing clinical assessments and signposting appropriately. You will complete risk assessments and work in line with the BACP code of ethics - ensuring the highest level of service and support is provided to callers. The role may also include allocated time for structured video counselling - this time can be counted towards BACP accreditation. Key Responsibilities * To provide an efficient and effective telephone counselling service to all callers * To answer all calls within 8 seconds and clinically assess service users to determine the most appropriate type of support required; demonstrating a thorough understanding of the companies products e.g. counselling support, legal advice, medical helpline, etc * Directing service users to the appropriate person and managing expectations at all times. i.e. Legal Department * To demonstrate an ability to work with a variety of individuals and presenting issues, including those who are distressed and/or at risk * Understand and embrace a "Solution Focused Philosophy" in order to help a service user achieve an outcome in the shortest space of time possible * To take accurate information and record on the companies database * To effectively identify and manage risk in accordance with the company's "Risk Guidance Policy" * To act as online CBT mentor * To undertake training provided by the company and to utilise appropriate skills within calls, i.e. working with trauma, working with suicide, clinical assessment, safeguarding etc * Work to and exceed individual and team goals as per the quality framework * Personally ensure all call backs and queues are efficiently managed and ensure individual actions do not impact upon the availability of the service * Effectively manage personal inbox and ensure zero inbox policy, responding to all client emails and queries within agreed service level agreement * Aim to complete any outbound calls within agreed service level agreements * Demonstrate the ability to always provide excellent customer service What You Bring * Minimum diploma level 4 in Counselling & minimum of 150 counselling hours * 12 months post qualification experience * To be a registered member of the BACP or equivalent * High level of computer literacy including telephony and CRM systems * Be able to work towards deadlines and demonstrate the ability to multitask * Great communication and customer service skills * Relevant experience of working with safeguarding concerns and suicidal ideationYou will bring your can-do attitude, resilience, adaptability to a fast pace demanding environment and high level of integrity to lead a successful path in this role. The company offers 25 days holiday + bank…